Price Match Guarantee

Here at Out of the Cot we aim to always give our customers the best prices but we know sometimes you may find one of our products cheaper elsewhere. Customer satisfaction is very important to us and we like to show the same level of loyalty to our customers that they show to us. To give you confidence when shopping with us at Out of the Cot instore or OOTC online, we have a competitive price match policy for our range.

Terms & Conditions

  • Price match guarantee applies to all online and in store purchases from Out of the Cot that meet the following terms
  • Minimum value $100 per item
  • Competitive price must be from an Australian Based Retailer, Baby Store Retailer
  • We do not price match our Supplier Wholesaler Brand Partners holding Online Clearance, Special Sales or Warehouse Sales.
  • Competitors catalogue must be current and available for us to view
  • Competitor must have the item/s in stock
  • Product must be the exact same item and colour that Out of the Cot range and stock
  • We do not match prices on special orders
  • We do not match the prices of companies that are liquidation, deals sites, auction sites or sell-outs
  • Product must be identical (including colours/design)
  • All local purchases matching interstate price matching will incur competitors website delivery fee
  • We do not price match competitor advertising errors or misprints
  • Verbal and written quotes not accepted
  • No further discounts, coupons, Out of the Cot VIP discount or other promo offers apply to price matched items
  • We may not be able to offer lay-by on price matched items
  • Product must be brand new in boxes competitors display stock can not be matched
  • Our price match policy cannot be used in conjunction with any other Out of the Cot promotion and/or offer
  • Matched price is only available at time of purchase, must be paid in full on the day and taken same day
  • Out of the Cot reserve the right to refuse a price match at any time
  • Out of the Cot reserve the right not to match online only websites
  • Out of the Cot will not match Parallel, Grey or Direct Importing sites like:
    www.mydeal.com.au, www.u-buy.com.au, www.thenile.com.au, www.gagetcity.com.au or other similar site


How to Redeem your Price Match Guarantee

Online
If you purchase any product from OOTC online and you see a cheaper competitors price within 24 hours of purchase, we will refund you the difference, provided all the above conditions are met. To register your price match claim, please email all relevant information to info@ootc.com.au

All price match guarantee claims will be processed as soon as possible and if approved your price match guarantee refund will be processed within 24 hours (excl. weekends/ public holidays).

In-Store
If at time of purchase, you are able to present a cheaper competitors price that meets the above conditions, we will match that price. Our price match policy cannot be used in conjunction with any other promotion and/or offer. Price match may not apply to lay-by purchases.